Warranty

Wilo are proud to manufacture premium products for HVAC, Water Supply, Drainage & Sewage and Industrial applications. Our products are tried and tested to the highest standards, but occasionally things go wrong. Thats why we back up our sales with a robust warranty process, giving you the peace of mind that if something isn't right - we'll sort it.

Please note that the Warranty policy is held by the purchaser which in most instances is the Merchants the goods were purchased from. This means that any warranty claim will need to be raised with the Merchant that the goods were purchased from, who will then liaise with us directly. When it is necessary to make a Warranty claim, this should be requested with a purchase order and the completed Warranty Claim Form. Site and product photos will also be required to help us identify the equipment and to diagnose the fault and provide you with remedial support.