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Helix2.0-VE216-1/25/E/KS/3 | Wilo

Helix2.0-VE216-1/25/E/KS/3

Article number: 4250671
Technical data
Hydraulic data
Minimum efficiency index (MEI) ≥0.7
Maximum inlet pressure p inl 10 bar
Maximum operating pressure PN 25 bar
Discharge port DN 25
Min. fluid temperature Tmin -30 °C
Max. fluid temperature Tmax 120 °C
Min. ambient temperature Tmin -15 °C
Max. ambient temperature Tmax 50 °C
Motor data
Mains connection 3~380 V, 50/60 Hz
Voltage tolerance 400/50:+/-10%, 380/60:+/-10%, 440/60:+/-10%
Rated power P2 2.2 kW
Motor efficiency class IE5
Rated current IN 3.9 A
Power consumption P1 max 2470 W
Activation type Softstart
Motor efficiency 100% ηM 100% 93.3 %
Insulation class F
Protection class motor IP55
Materials
Cartridge Cartridge mechanical seal
Pump housing Stainless steel
Impeller Stainless steel
Shaft Stainless steel
Mechanical seal BQ1EGG
Gasket material EPDM
Installation dimensions
Pipe connection on the suction side DNs DN 25
Pipe connection on the discharge side DNd DN 25

Wilo-Helix2.0-VE 2&4 m³/h round flange

3~ 380 V...440 V, 50/60 Hz

Product data
Brand Wilo
Product description Helix2.0-VE216-1/25/E/KS/3
Article number 4250671
EAN number 4062679217611
Colour Green/black/silver
Minimum order quantity 1
Date of sales availability 2022-05-01
Packaging
Packaging type One-way pallet
Packaging property Transport packaging
Pieces per pallet 1
Number per layer 1
Dimension, weight
Length with packaging 1200 mm
Length L 365 mm
Height with packaging 600 mm
Height H 1100 mm
Width with packaging 400 mm
Width W 268 mm
Gross weight, approx. m 54.8 kg
Net weight, approx. m 47 kg
Tender text

Highly efficient, non-self-priming, high-pressure multistage centrifugal pump in vertical design with in-line connection, equipped with electronically controlled EC motor with energy efficiency class IE5 according to IEC 60034-30-2.

The pump and motor shafts are connected via clamp coupling. A special lantern ball bearing ensures optimum admission of axial thrusts. Special, built-in lifting eyes allow the pump to be easily installed.

The pump is suitable for the water supply, water distribution and pressure boosting, for industrial circulation systems, process water, closed cooling circuits and heating applications. It can also be used in washing systems as well as for irrigation.

Control modes:

  • Constant speed n-c: manually with the green button or using an external signal
  • Constant pressure p-c, constant differential pressure ∆p-c, variable pressure p-v, variable differential pressure ∆p-v: Pressure control via sensor, setpoint configuration with the green button or using the external signal
  • PID control: Other constant control variables (temperature, volume flow, pressure etc.) with sensor, setpoint configuration with the green button or using the external signal

The electronic module offers various functions:

  • Maximum pressure for limit detection
  • Minimum pressure for limit detection
  • Low-water detection through suction sensor
  • Zero-flow test (open circuit)
  • No-Flow Stop (closed circuit)
  • Dry-running detection
  • Calculation of the volume flow with the help of a differential pressure sensor
  • Pump kick
  • Error and warning codes
  • Overload protection
  • Slot for Wilo CIF module PLR, LON, BACnet MS/TP, Modbus RTU, CANopen, Ethernet Multi-protocol (Modbus TCP, BACnet/IP) for connection to the building automation
  • A green LED indicates pump status
  • A blue LED indicates that the pump is controlled externally via an interface
  • Access barrier

Analogue input:

  • IN (AI 1): Input, sensor signal 4–20 mA, 0–10 V, 0–20 mA or 2–10 V
  • IN (AI 2): Input, setpoint 0–20 mA, 0–10 V, 4–20 mA or 2–10 V

Digital input IN (DI 1):

  • External OFF
  • Low-water detection due to binary input

Dual pump management (two single pumps)

  • Main/standby operation
  • Pump replacement in main/standby operation after 24 hours or automatic fault-actuated switchover
  • Wired connection via Wilo Net

Special features/Product advantages

  • IE5 EC motor and integrated frequency converter combined with highly efficient Helix hydraulics
  • 2" LCD colour display, Wilo Green Button Technology and soft button with back function. The well-arranged pump menu allows the pumps to be conveniently set up.
  • Analogue and digital interface and CIF module
  • Intelligent control with different control modes including integrated dual pump management
  • Efficiency-optimised, laser-welded and highly efficient 2D/3D hydraulics (with volume flow and degassing optimisation)
  • Corrosion-resistant impeller, guide vane and stage housing
  • Hydraulics with volume flow and degassing optimisation
  • Pump housing optimised for volume flow and NPSH
  • Easy maintenance design
  • Drinking water approval for pumps with parts made of stainless steel that come into contact with the fluid (EPDM version)

Scope of delivery

  • Helix2.0-VE high-pressure multistage centrifugal pump
  • Installation and operating instructions
  • Helix2.0-VE 2 – 16 (PN 16 version with oval flange): Stainless steel counter flanges with the corresponding screws, nuts and gaskets

Notes on the design

  • Depending on the version, the Helix2.0-VE series is equipped with a user-friendly mechanical gasket (X-Seal) in cartridge design as well as a standard gasket for easy maintenance or a standard mechanical seal.
  • For PN 16 and PN 25 version pumps, round counter flanges made of grey cast iron or stainless steel, screws, nuts and gaskets are available as accessories.
  • The spacer coupling enables the mechanical seal to be replaced quickly and easily without removing the motors (from 5.5 kW and higher).
  • Optional plug-in Wilo CIF modules PLR, LON, BACnet MS/TP, Modbus RTU, CANopen, Ethernet Multi-protocol (Modbus TCP, BACnet/IP) for connection to the building automation
  • Optional connection for M12 RJ45 CIF Ethernet
  • Sensors are available as accessories: Differential pressure set 4–20 mA and relative pressure set 4–20 mA
  • Bypass kits are available as accessories
Operating Data
Product data
Min. fluid temperature Tmin -30 °C
Max. fluid temperature Tmax 120 °C
Max. ambient temperature Tmax 50 °C
Maximum operating pressure PN 25 bar
Maximum inlet pressure p inl 10 bar
Minimum efficiency index (MEI) ≥0.7
Motor data
Electromagnetic compatibility EN 61000-6-1, -2, -3, -4
Mains connection
  • 3~380 V, 50/60 Hz
  • 3~400 V, 50/60 Hz
  • 3~440 V, 50/60 Hz
Voltage tolerance 400/50:+/-10%, 380/60:+/-10%, 440/60:+/-10%
Rated power P2 2.2 kW
Motor efficiency class IE5
Rated current IN 3.9 A
Insulation class F
Protection class IP55
Materials
Pump housing Stainless steel
Impeller Stainless steel
Shaft Stainless steel
Shaft seal BQ1EGG
Gasket material EPDM
Installation dimensions
Pipe connection on the suction side DNs DN 25
Pipe connection on the discharge side DNd DN 25
Ordering information
Brand Wilo
Product description Helix2.0-VE216-1/25/E/KS/3
Net weight, approx. m 47 kg
Article number 4250671
Documents

Installation and operating instructions

Drive for Wilo-Helix2.0-VE / Wilo-Medana CH3-LE

Article Number 4254674
Edition 2024-02
Number of pages 100
PDF (8 MB)

Wilo-Helix V, .. FIRST V, ..2.0-VE 2-4-6-10-16

Article Number 4143727
Edition 2023-03
Number of pages 24
PDF (5 MB)
BIM/CAD
Accessory

In inlet mode (7)

Bypass line (1)

Pipe installation (2)

Pump control/interface module (7)

Pressure control (16)

Level control (9)

Services

With Wilo as your partner, you can not only be sure of choosing high-quality product solutions, but also of benefiting from a comprehensive, worry-free package of well thought-out services. We collaborate to develop a service concept tailored to your individual needs; with our expertise and personal consultancy, we make sure that the operation of your systems is as energy-efficient, reliable and economical as possible. All the while our competent Wilo service technicians are ready to assist you with fast, reliable and on-time support.

Read more

Recommended services

Commissioning
Commissioning Booster Set 1-2 pumps
    
2216414

For perfect functioning of the pump(s) / system(s), it is recommended to have the commissioning carried out by the works' own WILO SE Customer Service Department. Optimum setting and efficient operation of the system are ensured as a result. Commissioning is comprised of the following points:

  • Commissioning of system(s) according to checklist
  • Parameterisation and setting of switchgear
  • Testing and adaptation of initial compressing of pressure tanks (filling up to 80 litres incl.)
  • Functional check of fitted system(s)
  • Practice-oriented operation instruction
  • Wilo commissioning protocol

The price for commissioning only applies to system(s) which have been installed in accordance with the installation and operating instructions and state-of-the-art technology. No costs for any materials which may be required are included.

-NET-

Maintenance
Maintenance BASIC Booster Set 1-2 pumps
    
2160453

In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections, maintenance and repair carried out by WILO SE’s own customer service. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:

  • Visual inspection of the pumps/systems
  • Mechanical check
  • Electrical check
  • Inspection of any diaphragm expansion tanks in the system (not filling)
  • Review and, if necessary, adjustment of the system parameters
  • Drawing up a maintenance and repair report

WILO SE schedules and organises initial maintenance and repairs. Further customised maintenance and repair services are possible after the first maintenance and repairs are conducted.

Maintenance COMFORT Booster Set 1-2 pumps
    
2160468

In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections, maintenance and repair carried out by WILO SE’s own customer service. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:

  • Visual inspection of the pumps/systems
  • Mechanical check
  • Electrical check
  • Testing and possible filling of pressure vessels that may be on hand
  • Review and, if necessary, adjustment of the system parameters
  • Drawing up a maintenance and repair report
  • Consumables are included in the price
  • Small repairs are included in the maintenance and repair price
  • No labour and travel expenses are charged for deployments between maintenance and repair intervals (during normal operating hours)

WILO SE schedules and organises initial maintenance and repairs. Further customised maintenance and repair services are possible after the first maintenance and repairs are conducted. The quoted price refers to the initial maintenance and repair offered.

-NET-

Maintenance PREMIUM Booster Set 1-2 pumps
    
2160483

In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:

  • Visual inspection of the pumps/systems
  • Mechanical check
  • Electrical check
  • Testing and possible filling of pressure vessels that may be on hand
  • Checking the system parameters
  • Creating a maintenance protocol
  • Consumable materials are included in the contract price
  • Elimination of payroll and travel expenses for deployments between maintenance intervals (during and outside normal service hours)
  • Software updates
  • Wearing parts included

Scheduling and organisation are performed by WILO SE. Other individual maintenance offers are possible on request.

More suitable services

Service packages
Service Package L Booster Set 1-2 pumps
    
2216420

The Wilo service offers predefined service packages in three sizes to make it easier to combine individual services.

The Wilo-Service package L includes:

  • Installation check
  • Supervision
  • Commissioning
  • Maintenance
  • Energy Solutions
  • WiloCare Premium
  • Wilo-Live Assistant

Optional add-on services:

  • System Optimisation
  • Repairs
  • Extended Warranty
Service Package M Booster Set 1-2 pumps
    
2216419

The Wilo service offers predefined service packages in three sizes to make it easier to combine individual services.

The Wilo-Service package M includes:

  • Installation check
  • Supervision
  • Commissioning
  • Maintenance
  • WiloCare Comfort
  • Wilo-Live Assistant

Optional add-on services:

  • System Optimisation
  • Energy Solutions
  • Repairs
  • Extended Warranty
Service Package S Booster Set 1-2 pumps
    
2216418

The Wilo service offers predefined service packages in three sizes to make it easier to combine individual services.

The Wilo-Service package S includes:

  • Installation check
  • Commissioning
  • Maintenance
  • WiloCare Basic
  • Wilo-Live Assistant

Optional add-on services:

  • System Optimisation
  • Energy Solutions
  • Supervision
  • Repairs
  • Extended Warranty
Wilo-Live Assistant
Wilo-Live Assistant Service
    
2216415

The Wilo-Live Assistant is a technical advisor at your side during pump service. By using the Wilo-Live Assistant, our expert advisers can support you in the boiler or equipment room via video transmission – live and in real time. You use your smartphone to show the installation set-up, while the Wilo expert follows everything on their screen. They can see the components as well as other details and can thus determine where the fault or breakdown originates. We prevent downtime and ensure operational reliability of your pumps and systems!

The Wilo-Live Assistant includes:

  • Interactive live support via video chat
  • Direct contact with an expert
  • Just-in-time solution to ensure maximum operational reliability of your pumps and systems
Extended Warranty
Extended Warranty Booster Set 1-2 pumps
    
2216416

In combination of a new pump or system Wilo offers an extended warranty of up to five years in combination with commissioning and maintenance by the Wilo Service.

Extended warranty includes:

  • Full protection and predictable cost security
  • Regular maintenance work by the Wilo Service
Supervision
Supervision Booster Set 1-2 pumps
    
2216412

Wilo supports during the concept phase to ensure quality work and cost efficiency. Our competent and qualified Wilo Service will support you with recommendations and technical advice throughout the entire project.

Supervision includes:

  • Regular on-site visits ensure the quality of information and advice
  • Technical consultancy, also available on site
  • Status report with recommendations after the visit
  • Comprehensive support from a Wilo expert
Installation
Installation Booster Set 1-2 pumps
    
2216413

The Wilo service offers installation of our pumps or pumping systems. We offer an end-to-end process from gathering information on site to installing our product in the overall plant. An optimal installation set-up and the interaction of various individual factors lay the foundation for long-term operational safety.

Installation includes:

  • Professional inspection
  • Provision of components/materials from Wilo and third-party suppliers
  • Installation of pipelines and electronics
  • Test runs
System Optimisation
System Optimisation Booster Set 1-2 pump
    
2216410

The Wilo Service offers proactive system optimisation by optimising settings and doing minor adjustments to ensure operational reliability. System Optimisation includes among others:

  • Overhaul of pumps/systems to restore full performance
  • Addition of new technologies or functions in older systems to save on capital expenditures (retrofitting)
Energy Solutions
Energy Solutions Booster Set 1-2 pumps
    
2216411

Wilo Service offers a proactive support to point out possible energy savings. Our service creates an overview of all installed assets to show how the energy consumption of pumps or systems can be reduced. We offer targeted consultancy and analysis, including the involvement of subsidies as well as comprehensive support around the changeover to high-efficiency technologies. Wilo-Energy solution includes:

  • Detailed assessment of the life cycle costs (LCC analysis)
  • Energy audit including information about energy saving potential
  • Proactive recommendation of replacement options
  • Improving the environmental performance of your system
  • Support in the changeover to Wilo high-efficiency pumps
Repair
Repair Booster Set 1-2 pumps
    
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Wilo Service draws on their competence and experience while consulting on site to decide whether the pump can actually be repaired on site or has to be sent in for a factory repair. Wilo also provides spare parts or a replacement pump to restore the operational reliability of the system.

Repair includes:

  • Verification and elimination of error causes by experienced Wilo experts
  • Non-binding estimate for repairs
  • Electric-hydraulic test run to ensure correct data regarding functionality, quality and performance of the pump or system
  • Coating of various pump or system components for an optimised efficiency factor
  • Use of genuine spare parts only
  • Documentation of the repair in the service report