WiloCare

Highest operational and cost security.

With WiloCare, we bundle all our maintenance services into a comprehensive package supplemented by remote maintenance of your system. Thanks to the data transmitted by your pump we can take care of error messages, troubleshooting and optimisation as needed. This way, we can always ensure optimum operation of the system – quickly, reliably and without complications. Regular reports mean you always retain a complete overview, from operating hours to optimisation possibilities and malfunctions.

The "WiloCare" concept is therefore based on two approaches: professional maintenance and prevention through real-time system monitoring. To that end, the lifting unit is equipped with additional sensors which transmit system parameters to a Wilo Cloud via a communication box.

The three WiloCare packages offered – Basic, Comfort and Premium – are addressed to ‘sensitive’ pump applications, including those that are already in process. Pressure-boosting systems and sewage lifting units are perfect examples of this, as malfunctions lead to a bottleneck in terms of supply or disposal and often result in substantial repair costs. The stated aim of the web-based service is therefore to ensure the technical and economic performance of pump systems both for new systems and for those already in process.