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We install customer satisfaction.

Our experienced Wilo service offers installation of our pumps or pumping systems by our own service teams in selected countries. We offer an end-to-end process from gathering information on site to installing our product in the overall plant. The professional inspection of the installation set-up and the assembly of all necessary components lay the foundation for the successful commissioning of the system.

Damage and the associated consequential costs can only be avoided through an optimal installation set-up and the interaction of various individual factors. In addition, Wilo offers test runs and briefings for your staff. This is not only for Wilo products, but also for third-party components.

Our service for you:

  • Information-gathering on site
  • Provision of components/materials from Wilo and third-party suppliers
  • Installation of pipelines and electronics

Wilo-Assistent App

Use the Wilo-Assistant App and let us provide specific support for the installation of your system.

Read more about the Wilo-Assistent App

Create your own tailor-made service!

Wilo service packages offer you a high degree of flexibility and allow you to combine individual services together and thereby adapt the scope of the services to your individual needs. This way, you can not only achieve financial security, but also operational reliability. Installation checks, commissioning and maintenance – all part of your comprehensive Wilo service package. You will receive competent and professional advice from our service colleagues and get exactly the customised service offer you need for your specific product. We offer predefined service packages in three sizes to make it easier for you to combine the individual services.

Simply choose the scope of services that fits your requirements.

If required you can also easily adapt the packages individually to your needs and expand them with additional service modules.

Create your own tailor-made service!

Please feel free to contact us so that we can provide you with an individual offer for the installation of your pumps or systems.

Our Wilo service technicians are on duty for you 24 hours a day, 365 days a year. No matter how things turn out: one call is all it takes to get support from our pump experts. They will help you quickly and professionally with direct coordination.

Wilo's focus has been on the customer since 1872. We therefore offer a 24 hour emergency service so you can reach us at any time.

Customer Care 08002100236 (toll free)


Mon–Fri 8:30 am – 5:30 pm
24 hour telephone emergency service