Why hotels need to modernise now and think ahead about new buildings
Hotels need to modernise urgently. Outdated pump and supply systems often work inefficiently and cause faults that disrupt daily operations. These faults can lead to issues such as cold showers, heating or cooling failures, and problems with waste disposal. As a result, hotels face increased energy and water costs, higher maintenance expenses, and dissatisfied guests.
This situation creates strong pressure to update building services. Rising energy and staffing costs add to the economic need for action, while new legal requirements for climate protection demand stricter documentation obligations. Pump systems play a key role in how efficiently heating, cooling, water distribution, and sewage disposal work. They are also important for guest comfort, hygiene, sustainability, and cost control.
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The focus is not only on existing buildings
Efficient pump technology is also important for new buildings. It helps hotels meet higher sustainability standards and comply with EU directives, such as the Energy Performance of Buildings Directive (EPBD), as well as green building certifications like LEED, BREEAM, or Green Key. Anyone planning a new hotel today should design future-proof systems that lower CO₂ emissions, ensure measurable energy savings, and support climate-neutral hotel operation.
Innovative pump solutions for the hotel of the future
Hotels need reliable technologies that seamlessly combine comfort, hygiene, and efficiency. Wilo offers intelligent pump solutions designed to meet the high demands of hotel operations, from boutique hotels to international resorts, for both new buildings and upgrades to existing systems. Our experts also offer comprehensive support to help you achieve your sustainability goals.
- Comfort for guests and hygiene: All areas have a reliable water supply, flexible temperature control, and a pleasant room climate. Guests do not experience cold showers, poor water quality, unpleasant odours, or loud noises, even during peak loads.
- Connectivity: Real-time digital monitoring and intelligent, predictive maintenance ensure smooth running during ongoing hotel operations and make hotel openings and seasonal launches easy to plan.
- Resource conservation: Rainwater utilisation for irrigation of gardens or flushing toilets.
- Spa and leisure: Reliable systems for pools and spa areas, including heat exchanger and domestic hot water circulation.
- Operational reliability: Fast on-site support and robust systems provide maximum reliability, satisfied guests, and help to avoid complaints or damage to your reputation.
- Increased efficiency: Highly efficient pumps with intelligent speed control significantly reduce energy consumption compared to older systems, as a result of an optimised, holistic approach.
With decades of experience in building services, in-depth industry knowledge, and local service presence, Wilo is the partner of choice for hotels that want to invest in sustainability, operate efficiently, and offer their guests the highest level of comfort at all times.
Optimise hotel operations with sustainability now
Contact our team of experts to find potential improvements in your building and to develop a customised strategy. For future-proof, sustainable, and cost-effective hotel operations.
Our highlight applications for hotels
Pump technology is a key part of hotel infrastructure. It ensures comfort, hygiene, and safety in all areas, from guest rooms to spa facilities. Combined with digital control technology, our low-maintenance pump systems enable energy-efficient and reliable operation. These systems are essential for delivering a first-class guest experience.
Heating, ventilation, and air conditioning (HVAC)
Precise temperature management for satisfied guests
A stable indoor climate is crucial for guest comfort. In hotels, heating and cooling systems must operate reliably in all zones, regardless of the season or occupancy.
- Reliable heating and cooling distribution in all hotel areas, from the spa facilities to the guest rooms
- Quiet operation
- Energy savings through speed-controlled, highly efficient pumps and comprehensive system optimisation
- Seamless integration into building management systems (BACnet, Modbus)
- Connectivity for remote monitoring and predictive maintenance
- Transparent life cycle cost and minimal maintenance requirements
Water distribution and boosting
Reliable and hygienic
Guests expect a sufficient water supply with stable pressure at all times. Our systems ensure this reliably and support smooth operation throughout the entire hotel. They can also be used for applications such as garden irrigation or they can integrate rainwater utilisation.
- Stable water supply with consistent pressure, even at peak loads in the morning
- High-performance pressure-boosting systems
- High availability and hot water supply, even when used on multiple floors at the same time
- Domestic hot water circulation prevents stagnation and Legionella formation, ensuring safe hygiene
- Integration of rainwater use to reduce drinking water consumption
Dewatering and flood control
Protection against damage and business interruptions
Backflow and flooding can cause serious damage in hotels, from flooded technical rooms to disruptions in guest areas. Our solutions provide safe drainage and reliably protect buildings and outdoor spaces, even during extreme weather conditions.
- Flood-proof drainage for maximum operational reliability
- Protection against backflow in underground car parks, technical rooms, and spa facilities
- Resilient solutions for climate risks and heavy rainfall
Wastewater collection and transport
Clean solution for comfort and hygiene
Hotels produce large amounts of wastewater every day from kitchens, bathrooms, and spa facilities. Safe and odour-free disposal is essential to maintain comfort and hygiene standards.
- Reliable drainage for a trouble-free guest experience
- High operational reliability even at peak loads
- Protection against contamination and unpleasant odors
- Service-oriented design for extended maintenance intervals
- Environmental protection, resource conservation, and compliance with regulatory requirements
Firefighting
For reliable fire-fighting systems
Fire protection is a key safety aspect in hotel operations. In emergencies, there must always be enough firefighting water available at stable pressure.
- Operational reliability through redundancy and continuous system monitoring
- Compliance with strict safety requirements
- Pressure-boosting systems provide a reliable supply of firefighting water
- Compact designs for limited technical spaces in hotels
- System separation maintains drinking water quality
Meaningful references. Successful hotels.
Whether it is modernisation, new builds, or targeted system optimisation, Wilo supports hotels in making their building services ready for the future. Discover selected projects where our pump solutions save energy, ensure water hygiene, and make hotel operations more sustainable.
Smart Wilo pumps for a modern resort
THE EDELWEISS Salzburg Mountain Resort
Not far from the festival city of Salzburg is the newly renovated and expanded "DAS EDELWEISS Salzburg Mountain Resort." The first stone was laid in 1979 with a small guesthouse of 14 rooms. Since then, the number of beds has increased to 240. In addition to a complete renovation of the main building, an eight-storey new building was added to the resort. To ensure that state-of-the-art technology is used to heat the rooms, the Hettegger family, owners of the resort, rely on the expertise of Wilo Austria – and the Wilo-Stratos MAXO.
Customised services for hotel operations
Our experts create service concepts that are focused on energy efficiency, operational reliability, and dependable availability. With digital monitoring solutions, local service teams, fast on-site support, and predictive maintenance, we help hotels maintain a lasting balance between technology and comfort. This ensures successful hotel operations and consistently satisfied guests.
Wilo-Energy Audit
Identify untapped energy saving potential and develop customised solutions for sustainable efficiency.
Efficient systems for hospitality and the environment
Hotels are more than just buildings. They are places where comfort, quality, and responsibility come together. To ensure guests feel at ease, the technical infrastructure must be invisible, reliable, and resource-efficient. Pump solutions from Wilo provide the foundation for this.
Every kilowatt hour saved by efficient pump technology reduces costs and CO₂ emissions. Intelligent pump controls also help to conserve valuable resources. This allows hotels to make a clear contribution towards achieving climate neutrality.
FAQs – Frequently asked questions about pump solutions for hotels
Why are pump systems important for hotel operations?
Pumps provide essential functions in every hotel, including heating, cooling, water supply, and sewage disposal. Without pumps, comfort, hygiene, and operational safety are at risk. Efficient pump technology ensures guests always have hot water, stable room temperatures, and working sanitary facilities.
Modern systems also prevent unpleasant odours by providing reliable sewage disposal, operate quietly to maintain a peaceful atmosphere, and offer maximum safety, from fire protection to hygienic hot water circulation. High-performance pumps are also essential for pools and spa areas, helping to maintain comfortable temperatures and a pleasant indoor climate. This creates comfort, trust, and protection for guests.
How can hotels reduce energy consumption?
Energy consumption can be significantly reduced by using high-efficiency pumps with variable speed control, demand-based operation, and digital monitoring. We even go further: Our expert teams consider the entire system, not just the pumps. This provides comprehensive solutions that save energy, lower operating costs, and maintain comfort and safety for guests.
How does Wilo support hotels in planning, modernisation, and economic decisions?
Wilo supports both new hotel buildings and the modernisation of existing systems. Our experts provide technical consultation, training, simulations, and hydraulic calculations to ensure optimal system design.
We offer transparent life cycle cost analyses (LCC) and comparisons of CAPEX (investment costs) and OPEX (ongoing operating costs) to help hotels make profitable investments in the long term. We also consider national and international sustainability requirements such as the Energy Performance of Buildings Directive (EPBD). This allows operators to make decisions that combine efficiency, sustainability, and cost-effectiveness.
How can maintenance be carried out without disrupting hotel operations?
How does Wilo help hotels achieve sustainability goals?
All our systems are designed for energy efficiency, resource conservation, and CO₂ reduction. Wilo solutions help hotels meet international sustainability standards such as LEED, BREEAM, and Green Key. They also contribute to the Sustainable Development Goals (SDGs), including SDG 6 – Clean Water and Sanitation, and SDG 13 – Climate Action.
Wilo pump systems play a key role in achieving the Net Zero 2050 targets by significantly reducing the operational carbon footprint of hotels. This is achieved through highly efficient technology, intelligent control, and digital monitoring.
Can existing systems be upgraded?
Yes, Wilo offers solutions for both new hotel buildings and modernisation projects. Older systems can be upgraded with high-efficiency pumps, intelligent control technology, integration into building management systems, and digital monitoring solutions. This helps hotels increase energy efficiency, reduce operating costs, and improve reliability without major renovations.
What support do hotel operators receive after installation?
Wilo provides a comprehensive service package for the entire lifecycle of your systems. Local service teams ensure fast response times and personal support tailored to your hotel’s needs. Our services include predictive maintenance, digital monitoring, scheduled maintenance, and repairs during periods of low occupancy, so hotel operations are not disturbed.
We also ensure a reliable supply of spare parts and wearing parts, and offer advice on stocking critical components. This minimises downtime and ensures long-term performance of the systems. With a transparent cost structure and customised solutions, we offer services that adapt to your business.
How can water hygiene be maintained when rooms are not used for long periods?
When hotel rooms are vacant for long periods, water stagnation and germ growth may occur in the drinking water system. Wilo offers solutions for continuous hot water and drinking water circulation, which prevent stagnation and maintain water quality. This ensures hygiene at all times, even during periods of low usage.
Prepare hotel operations for the future now
Take this opportunity to increase energy efficiency, operational reliability, and guest satisfaction in your hotel through sustainable solutions. With Wilo, you can reduce costs, meet energy efficiency requirements, and ensure maximum comfort for your guests at the same time.
Our team of experts will support you from analysis and design right through to implementation.