Wilo-Assistant – The app you can always rely on
Supporting you before, during and after installation
Whether you are looking for a new central heating pump to fix a broken heating system, upgrading your customer’s home with an energy efficient pump upgrading your customer’s home with a pump, or facing technical issues you will find all the support you need with Wilo.
Scroll down to find useful tools to make your life easier as a plumbing and heating installer.
The Wilo-Assistant App is the must-have tool for every installer
With everything you need at your fingertips.
The app is packed with tools to support you with each stage of a pump’s life. You will find everything from selection software that helps you to plan a new project and identify the right pump for the job, to useful tools for commissioning and maintenance, plus a handy replacement guide that helps you identify suitable replacement pumps.
Pump selection and planning
- Pump dimensioning: size up the right pump for your project
- Pipe calculator
- Unit converter
- Savings calculator
Commissioning and maintenance
- Smart connect: easily control and monitor hard to reach pumps using Bluetooth
- Fault signal assistant: identify error and warning signals and find resolutions to faults
- Hydronic balancing
- Unit converter
- Set-up, sync and diagnosis assistants
Pump replacement and spare parts
- Replacement guide: identify suitable replacement pumps for your installation
- Spare parts catalogue
Smart Connect function
In some installations, the pump and its display are difficult to access, severely limiting your ability to set and control the pump. The Wilo-Smart Connect feature makes it simple to access your smart and smart-compatible Wilo pumps and pump systems, so you can set and control them as desired. All you need is the Wilo-Assistant app on your smartphone and a Bluetooth connection.
Your advantages:
- Access hard-to-reach pumps quickly and easily using the Bluetooth function on your mobile devices with no additional dongle
- Connect securely via authentication to protect against access by third parties
- Access Wilo products via the Wilo-Assistant app for configuration, control and fine-tuning
- Directly read, store and transmit parameters with the option of importing saved configurations via the intuitive user interface
- Create and store commissioning reports for verification and documentation purposes at the touch of a button
- Easy operating analysis using statistics imaging
- Future-proof thanks to regular software updates
Pump replacement guide
Creating solutions with the right replacement pumps
Simply scan your old pump’s rating plate with the Wilo-Assistant app to see your recommended replacement pump.
The current replacement guide on all glandless pumps for heating and drinking water applications makes choosing the right pump easier for you.Here, you will find a suitable new Wilo pump for all known pumps. After entering your old pump data, select the current pump type. The Wilo Replacement Guide is also integrated in the Wilo Assistant App.
Open replacement guide
Sync-Assistant
All you have to do is adapt the hydraulic characteristic curve of the Wilo-Varios PICO to the pump you want to replace by using the LED coding.
It works in 4 easy steps:
1. Activate the “Sync function” in the Start menu.
2. Select the name of your old pump.
3. Start the guide.
4. Program your Wilo-Varios PICO and confirm.
The Wilo app is also available offline
What’s more, the Wilo-Assistant also gives the user targeted access to product information and know-how relating to pump technology. Most of the data content and functions are installed on the smartphone and are, therefore, available to the user even when there is no mobile Internet connection or WLAN – e.g. in the basement. This way, users can avoid using up their data volume and are not limited by reception at the site of use.
The “Wilo-Assistant” also offers the following functions:
- Interactive replacement guide for heating and domestic hot water pumps
- Short catalogue of glandless pumps
- Installation and operating instructions
- Pump dimensioning: The correct Wilo pump is recommended within seconds of specifying the required pump duty point
- Direct navigation to the series description via the Wilo product search.
- Pump manual: Summary of the basic principles of heating pumps
- Torch: The LED can be switched on and off! Unit converter for key physical units
- Piping calculator
- News: Current information for installers and technical building equipment consultants
- QR scanner
- AR (augmented reality)
- Contact: Get in touch with your contact at Wilo quickly
Take advantage of the Wilo-Assistant now:
We have answers to your questions
Our products and services have aroused your interest? Then we are happy to help!
Whether it's creating an offer or editing service specifications, designing different types of equipment, advising on the selection of pumps and switchgear, or just helping with hydraulic and control issues.
Feel free to contact your nearest sales office and make an appointment. We look forward to you!
Find the right contact for your question.