Join our Team as a Production and Service Coordinator.

At Wilo, we’re driven by our mission to move water and shape the future. We are committed to providing innovative solutions to the pump industry, empowering our team members to drive progress across the globe.

JOB TYPE Full time

LOCATION Querétaro, Mexico

REFERENCE NUMBER 202502

WILO OFFERS MANY ADVANTAGES AS AN EMPLOYER

• Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Health insurance: Major medical expenses after the 3-month probation period
• We are a global employer with a family-oriented atmosphere
• We offer an exciting and varied working environment and projects
• Vouchers for groceries and holiday bonuses.

YOUR TASKS

• Develop and supervise production schedules to meet production and delivery goals.
• Coordinate with other departments to ensure resources (materials, personnel, equipment) are available.
• Maintain and update the BOM (Bill of Materials) database for various products on the production line.
• Coordinate service schedules, including technical visits, repairs, and customer communication for reports and quotations.
• Supervise and guide the production and service teams, assigning tasks and monitoring performance.
• Implement training and development programs to enhance team skills.
• Ensure compliance with quality standards for products and services.
• Monitor and manage inventory of materials and finished goods to optimize efficiency.
• Identify and resolve operational issues affecting production or service quality.
• Maintain effective communication with departments (sales, logistics, purchasing) to meet company objectives.
• Analyze production data and generate reports for senior management.
• Ensure compliance with legal and safety regulations in all operations.

YOUR PROFILE

• Degree in Industrial Engineering, Mechanical Engineering, Production, or similar fields.
• Experience in production, operations, or technical service is an advantage.
• Basic to intermediate knowledge of English.
• Proficiency in Office tools, especially Excel, is required.
• Knowledge of safety and legal regulations.
• Ability to analyze production data and generate reports.
• Experience in implementing safety procedures.
• Strong problem-solving skills and ability to use KPIs for performance measurement.

HOW TO APPLY

Ready to take the next step in your career? Submit your application by sending your CV and Information to hr.latinamerica@wilo.com

We encourage applicants from all backgrounds to apply and join our team!