Search
Contact
E-mail
Catalogue creation
My favorites
Product comparison
SiBoost2.0 Smart 3HELIX VE403 | Wilo

SiBoost2.0 Smart 3HELIX VE403

Article number: 4257936
NEW
Technical data
Hydraulic data
Max. operating pressure p 16 bar
Pipe connection on the discharge side DNd R 2
Pipe connection on the suction side DNs R 2
Number of standby pumps 1
Number of operating pumps 2
Flow rate Q 4 m³/h
Min. fluid temperature Tmin 3 °C
Max. fluid temperature Tmax 50 °C
Min. ambient temperature Tmin 5 °C
Max. ambient temperature Tmax 40 °C
Motor data (per motor)
Mains connection 3~380 V, 50/60 Hz
Voltage tolerance 400/50:+/-10%, 380/60:+/-10%, 440/60:+/-10%
Insulation class F
Protection class IP55
Rated power P2 0.55 kW
Rated current IN 1.2 A
Motor efficiency 100% ηM 100% 85.6 %
Materials
Pump housing Stainless steel
Impeller Stainless steel
Shaft Stainless steel
Mechanical seal BQ1EGG
Gasket material EPDM

Wilo-SiBoost2 3 10

3~ 380 V...440 V, 50/60 Hz

Product data
Brand Wilo
Product description SiBoost2.0 Smart 3HELIX VE403
Article number 4257936
EAN number 4062679275796
Colour Green/black/silver
Minimum order quantity 1
Date of sales availability 2023-10-27
Packaging
Packaging type One-way pallet
Packaging property Transport packaging
Pieces per pallet 1
Number per layer 1
Dimension, weight
Length with packaging 1300 mm
Length L 1150 mm
Height with packaging 1250 mm
Height H 1045 mm
Width with packaging 1050 mm
Width W 780 mm
Gross weight, approx. m 196 kg
Net weight, approx. m 152 kg
Tender text

Compact pressure-boosting system according to DIN 1988 and DIN EN 806, for direct or indirect connection. Consisting of non-self-priming, connected in parallel, vertically-mounted stainless steel high-pressure multistage centrifugal pumps in glanded versions, for which each pump is fitted with a frequency converter. Ready for connection with stainless steel pipework, mounted on a base frame, including control device with all necessary measurement and adjustment equipment.

  • Fully automatic water distribution and boosting in residential, commercial and administrative buildings, hotels, hospitals, department stores and in the municipal water supply and industrial systems.

Pumping of

  • Drinking water
  • Process water
  • Cooling water
  • Firefighting water (apart from fire-fighting systems in accordance with DIN 14462 and with the approval of the local fire protection authorities) or other types of industrial water that do not corrode the materials either chemically or mechanically and do not contain abrasive or long-fibre constituents.

Special features/Product advantages

  • Heavy-duty system that fulfils all the requirements of DIN 1988 (EN 806)
  • WRAS/KTW/ACS approval of the pumps for all parts that come into contact with the fluid (EPDM version)
  • Helix2.0 VE series high-efficiency pump hydraulics, combined with IE5 EC motor drives, with air-cooled integral frequency converters
  • Pressure-variable (pv) control mode ensures optimum pump load adjustment and parallel synchronous speed control increases energy savings
  • Disproportionately large frequency converter control range of 25 Hz up to a maximum of 60 Hz saves energy
  • Integrated dry-running detection with automatic cut-out in event of low water via performance characteristics of the motor control electronics
  • Bidirectional mechanical seals in the pumps for easy maintenance
  • The flexible lantern design enables direct access to the mechanical seal
  • Hydraulics of entire system are pressure-loss optimised
  • Parts that come in contact with the fluid are corrosion-resistant
  • SCe2.0 control device, maximum degree of control performance with colour graphics display, simple navigation with clear menu, and Green Button Technology for setting parameters to control electronic pumps with frequency converters
  • Ready for integration into building automation with the SCe2.0 switchgear via standard-equipped Modbus TCP and BACnet IP (native), Modbus RTU and BACnet MS/TP via adapter from USB to RS485
  • Factory testing and presetting to optimum working range

Equipment/function

  • Helix2.0 VE2 to Helix2.0 VE52 series stainless steel high-pressure multistage centrifugal pump
  • Base frame made of electrolytically galvanised steel, with height-adjustable vibration absorbers for insulation against structure-borne noise

On the discharge side:

  • Shut-off valve at each pump
  • Non-return valve at each pump
  • Diaphragm pressure vessel 8 l, PN 16
  • 2 pressure sensors 4 – 20 mA
  • Pressure gauge
  • Threaded cap or blind flange depending on the nominal diameter of the manifold

on the suction side:

  • Shut-off valve at each pump
  • 2 pressure sensors 4 – 20 mA
  • Pressure gauge
  • Threaded cap or blind flange depending on the nominal diameter of the manifold

Automatic pump control via fully electronic Smart Controller (SCe2.0) in a sheet metal enclosure, protection class IP54, consisting of an internal control voltage supply unit, microprocessor with Soft PLC, analogue and digital inputs and outputs, for control of electronic pumps with frequency converters.

A working area of 1 m around the system is recommended in order to facilitate the maintenance process.

Operation/display

  • Colour graphics display to output operating data, controller parameters, operating statuses of the pumps, error messages and history memory
  • Menu navigation with plain text display and visualisation
  • Factory-preset parameters for easy commissioning/start
  • Setting of operating parameters and acknowledgement of fault messages using rotary knob
  • Lockable main switch
  • Operation with/without standby pump selectable
  • Elapsed time indicator for each pump and for the entire system
  • Switching cycle counter for each pump and for the entire system
  • Fault memory for the last 13 faults

Control

  • Fully automatic control for 2 – 4 frequency-controlled pumps by means of setpoint/actual value comparison
  • Setpoint switchover: Second setpoint can be activated by contact
  • Automatic, load-sensitive cut-in of 1 to n peak-load pump(s) depending on the control variable “pressure constant” p-c or “pressure variable” p-v
  • Several user levels with different rights and menu scope
  • Operating mode of the pumps freely selectable (manual, off, automatic)
  • Automatic, configurable pump cycling
    • Standard setting: Impulse - The base-load pump is cycled at each new demand, regardless of operating hours
    • Alternative: Pump cycling of the base-load pump after the specified operating hours
  • Automatic, configurable pump test run (pump kick)
    • Can be activated/deactivated
    • Time between two pump test runs is freely programmable
    • Disabling times can be programmed as desired
    • Speed can be adjusted as desired

Monitoring

  • Actual value of the system is output via a 0 – 10 volt analogue signal for external measurement/display applications, 10 volt depending on the sensor range value
  • 4 – 20 mA sensor signal (wire break monitoring of the sensor cable) for control variable actual value
  • The pump mains power feed is protected via the circuit breaker
  • Automatic switchover to standby pump in the event of an operating pump fault
  • Monitoring of maximum and minimum system values with adjustable time delays and limits
  • Zero-flow test for switching off the system when no water is being drawn off (adjustable parameters)
  • Pipe filling function for filling empty pipes (initial filling of the consumer network)
  • Protection against low water level integrated
  • Automatic shutdown of pumps if fault occurs or operation at preset emergency operation speed

Interfaces

  • Potential-free contacts for SBM/SSM collective run and collective fault signals
  • Logic reversal can be applied to SBM and SSM
  • Contacts for external On/Off, low water and second setpoint
  • External On/Off via contact for deactivation of the system's automatic mode

Optional accessories (factory fit or retrofitting after technical checks)

  • Individual operation/fault message
  • Signal converter for 0/2 – 10 V to 0/4 – 20 mA
  • Pressure switch for protection against low water level

Optional accessories (provided by the customer)

  • Pressure switch for redundant protection against low water level

Recommended accessories (to be ordered separately)

  • Flexible connection pipes or compensators
  • Diaphragm pressure vessel on the suction or end pressure side according to the conditions or requirements

Bus systems (optional)

  • Modbus RTU, BACnet MSTP

Standards followed

  • Specifications for drinking water installations (TRWI) DIN 1988 (EN 806)
  • Diaphragm pressure vessel/diaphragm expansion tank DIN 4807
  • Electronic equipment for use in power installations EN 50178
  • Electrical equipment of machines EN 60204-1
  • Safety of household and similar electrical appliances EN 60335-1
  • Low-voltage switchgear and controlgear assemblies EN 60439-1/61439-1
  • Electromagnetic compatibility (EMC) – Interference emission for residential, commercial and light-industrial environments (EN 61000-6-3)
Operating Data
Number of pumps 3
Fluid temperature T 3 °C
Ambient temperature T 5 °C
Maximum operating pressure PN 16 bar
Maximum inlet pressure p inl 10 bar
Motor data (per motor)
Mains connection
  • 3~380 V, 50/60 Hz
  • 3~400 V, 50/60 Hz
  • 3~440 V, 50/60 Hz
Rated power P2 0.55 kW
Rated current IN 1.2 A
Motor efficiency class IE5
Insulation class F
Protection class motor IP55
Protection class switchgear IP54
Materials
Pump housing Stainless steel
Impeller Stainless steel
Shaft Stainless steel
Shaft seal BQ1EGG
Gasket material EPDM
Pipework material Stainless steel
Installation dimensions
Pipe connection on the suction side DNs R 2
Pipe connection on the discharge side DNd R 2
Ordering information
Brand Wilo
Product description SiBoost2.0 Smart 3HELIX VE403
Net weight, approx. m 152 kg
Article number 4257936
Documents

Installation and operating instructions

Wilo-Helix V, .. FIRST V, ..2.0-VE 2-4-6-10-16

Article Number 4143727
Edition 2023-03
Number of pages 24
Language en
PDF (5 MB)

Wilo-Control SC2.0-Booster

Article Number 4255846
Edition 2023-09
Number of pages 64
Language en
PDF (6 MB)

Wilo-SiBoost Smart..., Wilo-SiBoost2.0 Smart...

Article Number 2535457
Edition 2024-05
Number of pages 64
Language en
PDF (25 MB)

Group Statement

Group Statement REACH

Edition 2021-05
Number of pages 5
Language language neutral
PDF (279 KB)
BIM/CAD
Accessory

Direct connection multi-pumps controlled (10)

Indirect connection multi-pumps controlled (11)

On-site tank (4)

Break tank/accessories (7)

Pipe installation (4)

Pressure control (6)

Level control (9)

Float switch WA
Float switch WA
Float switch WA65 with 5 m cable
    

As a signal transmitter for the system switching, depending on the level of an open container or a cistern.

Switching points: up ON / down OFF

Float switch WA65 with 10 m cable
    

As a signal transmitter for the system switching, depending on the level of an open container or a cistern.

Switching points: up ON / down OFF

Float switch WA65 with 20 m cable
    

As a signal transmitter for the system switching, depending on the level of an open container or a cistern.

Switching points: up ON / down OFF

Float switch WA65 with 30 m cable
    

As a signal transmitter for the system switching, depending on the level of an open container or a cistern.

Switching points: up ON / down OFF

Float switch WA KR1 S with 5 m cable
    

As a signal transmitter for the system switching, depending on the level of an open container or a cistern.

Switching points: up ON / down OFF

Float switch WA KR1 S with 10 m cable
    

As a signal transmitter for the system switching, depending on the level of an open container or a cistern.

Switching points: up ON / down OFF

Float switch WA65 (PSN-X) with 20 m cable
    

As a signal transmitter for the system switching, depending on the fill level of an open tank or a cistern.

Switching points: up ON/down OFF with switching contacts NO/COM/NC

Float switch WA65 (PSN-X) with 10 m cable
    

As a signal transmitter for the system switching, depending on the fill level of an open tank or a cistern.

Switching points: up ON/down OFF with switching contacts NO/COM/NC

Float switch WA65 (PSN-X) with 5 m cable
    

As a signal transmitter for the system switching, depending on the fill level of an open tank or a cistern.

Switching points: up ON/down OFF with switching contacts NO/COM/NC

Services

With Wilo as your partner, you can not only be sure of choosing high-quality product solutions, but also of benefiting from a comprehensive, worry-free package of well thought-out services. We collaborate to develop a service concept tailored to your individual needs; with our expertise and personal consultancy, we make sure that the operation of your systems is as energy-efficient, reliable and economical as possible. All the while our competent Wilo service technicians are ready to assist you with fast, reliable and on-time support.

Read more

Recommended services

Maintenance
Maintenance BASIC Booster Set 3-4 pumps
    
2219535

In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:

  • Visual inspection of the pumps/systems
  • Mechanical check
  • Electrical check
  • Testing pressure vessels that may be on hand
  • Review and, if necessary, adjustment of the system parameters
  • Creating a maintenance protocol

Scheduling and organisation is performed by WILO. Other individual maintenance offers are possible on request.

Maintenance COMFORT Booster Set 3-4 pumps
    
2219497

In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:

  • Visual inspection of the pumps/systems
  • Mechanical check
  • Electrical check
  • Testing and possible filling of pressure vessels that may be on hand
  • Review and, if necessary, adjustment of the system parameters
  • Creating a maintenance protocol
  • Consumable materials are included in the contract price
  • Elimination of payroll and travel expenses for deployments between maintenance intervals (during normal service hours)

Scheduling and organisation is performed by WILO. Other individual maintenance offers are possible on request.

Maintenance PREMIUM Booster Set 3-4 pumps
    
2219550

In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:

  • Visual inspection of the pumps/systems
  • Mechanical check
  • Electrical check
  • Testing and possible filling of pressure vessels that may be on hand
  • Checking the system parameters
  • Creating a maintenance protocol
  • Consumable materials are included in the contract price
  • Elimination of payroll and travel expenses for deployments between maintenance intervals (during and outside normal service hours)
  • Software updates
  • Includes wearing parts

Scheduling and organisation is performed by WILO. Other individual maintenance offers are possible on request.

Commissioning
Commissioning Booster Set 3-4 pumps
    
2219395

For perfect functioning of the pump(s) / system(s), it is recommended to have the commissioning carried out by the works' own WILO SE Customer Service Department. Optimum setting and efficient operation of the system are ensured as a result. Commissioning is comprised of the following points:

  • Commissioning of system(s) according to checklist
  • Parameterisation and setting of switchgear
  • Testing and adaptation of initial compressing of pressure tanks (filling up to 80 litres incl.)
  • Functional check of fitted system(s)
  • Practice-oriented operation instruction
  • Wilo commissioning protocol

The price for commissioning only applies to system(s) which have been installed in accordance with the installation and operating instructions and state-of-the-art technology. No costs for any materials which may be required are included.

More suitable services

Service packages
Service Package L Booster Set 3-4 pumps
    
2219705

The Wilo service offers predefined service packages in three sizes to make it easier to combine individual services.

The Wilo-Service package L includes:

  • Installation check
  • Supervision
  • Commissioning
  • Maintenance
  • Energy Solutions
  • WiloCare Premium
  • Wilo-Live Assistant

Optional add-on services:

  • System Optimisation
  • Repairs
  • Extended Warranty
Service Package M Booster Set 3-4 pumps
    
2219676

The Wilo service offers predefined service packages in three sizes to make it easier to combine individual services.

The Wilo-Service package M includes:

  • Installation check
  • Supervision
  • Commissioning
  • Maintenance
  • WiloCare Comfort
  • Wilo-Live Assistant

Optional add-on services:

  • System Optimisation
  • Energy Solutions
  • Repairs
  • Extended Warranty
Service Package S Booster Set 3-4 pumps
    
2219647

The Wilo service offers predefined service packages in three sizes to make it easier to combine individual services.

The Wilo-Service package S includes:

  • Installation check
  • Commissioning
  • Maintenance
  • WiloCare Basic
  • Wilo-Live Assistant

Optional add-on services:

  • System Optimisation
  • Energy Solutions
  • Supervision
  • Repairs
  • Extended Warranty
Extended Warranty
Extended Warranty Booster Set 3-4 pumps
    
2219595

In combination of a new pump or system Wilo offers an extended warranty of up to five years in combination with commissioning and maintenance by the Wilo Service.

Extended warranty includes:

  • Full protection and predictable cost security
  • Regular maintenance work by the Wilo Service
Supervision
Supervision Booster Set 3-4 pumps
    
2219329

Wilo supports during the concept phase to ensure quality work and cost efficiency. Our competent and qualified Wilo Service will support you with recommendations and technical advice throughout the entire project.

Supervision includes:

  • Regular on-site visits ensure the quality of information and advice
  • Technical consultancy, also available on site
  • Status report with recommendations after the visit
  • Comprehensive support from a Wilo expert
Installation
Installation Booster Set 3-4 pumps
    
2219364

The Wilo service offers installation of our pumps or pumping systems. We offer an end-to-end process from gathering information on site to installing our product in the overall plant. An optimal installation set-up and the interaction of various individual factors lay the foundation for long-term operational safety.

Installation includes:

  • Professional inspection
  • Provision of components/materials from Wilo and third-party suppliers
  • Installation of pipelines and electronics
  • Test runs
System Optimisation
System Optimisation Booster Set 3-4 pump
    
2219259

The Wilo Service offers proactive system optimisation by optimising settings and doing minor adjustments to ensure operational reliability. System Optimisation includes among others:

  • Overhaul of pumps/systems to restore full performance
  • Addition of new technologies or functions in older systems to save on capital expenditures (retrofitting)
Energy Solutions
Energy Solutions Booster Set 3-4 pumps
    
2219294

Wilo Service offers a proactive support to point out possible energy savings. Our service creates an overview of all installed assets to show how the energy consumption of pumps or systems can be reduced. We offer targeted consultancy and analysis, including the involvement of subsidies as well as comprehensive support around the changeover to high-efficiency technologies. Wilo-Energy solution includes:

  • Detailed assessment of the life cycle costs (LCC analysis)
  • Energy audit including information about energy saving potential
  • Proactive recommendation of replacement options
  • Improving the environmental performance of your system
  • Support in the changeover to Wilo high-efficiency pumps
Repair
Repair Booster Set 3-4 pumps
    
2219618

Wilo Service draws on their competence and experience while consulting on site to decide whether the pump can actually be repaired on site or has to be sent in for a factory repair. Wilo also provides spare parts or a replacement pump to restore the operational reliability of the system.

Repair includes:

  • Verification and elimination of error causes by experienced Wilo experts
  • Non-binding estimate for repairs
  • Electric-hydraulic test run to ensure correct data regarding functionality, quality and performance of the pump or system
  • Coating of various pump or system components for an optimised efficiency factor
  • Use of genuine spare parts only
  • Documentation of the repair in the service report