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Service

With Wilo as your partner, you can not only be sure of choosing high-quality product solutions, but also of benefiting from a comprehensive, worry-free package of well thought-out services: from on-site service interventions to immediate support through digital technology.

Water Management contractor - raw water intake

Wilo-Service worldwide

Our tailor-made service solutions cover the entire life cycle of your product portfolio. We are represented locally in over 60 countries and with more than 2,500 professional Wilo service technicians worldwide. Together with installers, we offer operators of commercial properties, waterworks, municipal facilities and industrial plants professional support in areas such as commissioning, maintenance and energy optimisation.

THE WILO-SERVICE AS A SOLUTION PROVIDER

Wilo develops interconnected systems based on sustainable concepts and intelligent technologies. With a real pioneering spirit, Wilo launches new products and solutions that meet the complex requirements of the building technology of the future in the here and now. To achieve this, we equip our products with additional intelligence in order to create new functions within our service portfolio. As an innovation leader, we set standards and provide customers throughout the world with tailored products and service solutions that guarantee maximum reliability, flexibility and energy savings. Wilo is perfectly geared towards the various needs of its customers – taking a smart, efficient and holistic approach.

Service Shooting 2014 Sewage Plant Maintenance, Sven Wähner with mixer

THE RIGHT SOLUTION FOR ALL CUSTOMER NEEDS

Individual services provide real added value to our customers. We collaborate to develop a service concept tailored to your needs. With Wilo as your partner, you can not only be sure of choosing high-quality product solutions, but also of benefiting from a comprehensive, worry-free package of well thought-out services. We keep you informed about the very latest technologies and trends and support you through all project phases from design and configuration to commissioning and maintenance. To ensure this, we have coordinated our service portfolio worldwide:

  • Installation and commissioning

  • Maintenance and operation

  • On-site and in-house repairs

  • Spare parts

  • Optimisation and replacement

  • Digital services

  • Wilo-Service Packages

  • Wilo-Live Assistant

  • WiloCare

Wilo-Service Packages

Service Packages von einem Mitarbeiter präsentiert als Bestandteil des Service Point

Wilo-Service Packages
Individually combinable!

Wilo service packages offer you a high degree of flexibility and allow you to combine individual services, thereby adapting the scope of the services to your individual needs. This way, you can not only achieve financial security, but also operational reliability. You will receive competent and professional advice from our service colleagues and get the exact service you need for your specific product. We offer predefined service packages in three sizes to make it easier for you to combine the individual services. If required you can also easily adapt the packages individually to your needs and expand them with additional service modules.