Maintenance (維護保養)

Taking precautions pays off.

採取預防措施是會有回報的。

We offer you a variety of options for regularly checking that our products operate smoothly and for ensuring that they keep working reliably in the long term. In doing so, we adapt our maintenance solutions to your individual requirements and your products on site. To ensure smooth operation of the system, our experts regularly check, monitor and maintain all the necessary system components.

我們為您提供多種選擇,以定期檢查我們的產品是否平穩運作並確保它們長期可靠地工作。在此過程中,我們會根據您的個人化要求和現場產品調整我們的維護解決方案。為確保系統順利進行,我們的專家會定期檢查、監控和維護所有必要的系統組件。

A high level of convenience is ensured due to the operational reliability and optimal energy utilisation. And that comes at low cost, since maintenance and repair measures are considerably reduced. It has been proven nowadays that over 50% of all emergency and service calls could be avoided by inspections. Faults are detected early on here, before they can lead to production disruptions and greater damage with consequential costs.

由於操作可靠性和最佳能源利用確保了高度的便利性。而且成本相對低廉,因為維護和維修措施大大減少。現在已經證明,超過50%的緊急和服務呼叫可通過檢查來避免。在這裡及早發現故障,以免導致生產中斷和更大的損失,從而對來相對應的成本估算。

Tailor-made maintenance service

量身訂製的維修服務

Even the standard maintenance contracts from Wilo guarantee operational reliability and convince you with our 24/7 comprehensive service. On the basis of a fixed price, individual contracts which are specifically tailored to your needs can also be agreed. Here, all services are meticulously documented. Choose the scope of services you need from our contract models and match your individual needs to our products.

即使是威樂的標準維護合同,也能保證運作的可靠性,並通過我們的24/7全天候服務讓您信服。在固定價格的基礎上,還可以商議專門根據您的需求量身打造個別合同。在這裡,所有服務都經過精準紀錄。從我們的合同模板中選擇您需要的服務範圍,並將您的個人需求與我們的產品相匹配。

Contract models maintenance

(合約模板維護保養)

Services Basic Comfort Premium
Function check
(功能檢查)
from the 2nd year
(第二年開始)
x x
Cleaning(清潔) x x x
Nitrogen fillings for all diaphragm pressure vessels belonging to the pump/system included
(包括屬於泵浦/系統的隔膜壓力容器的氮氣填充物)
x x x
No wage or travel expenses for minor repairs which can be performed during maintenance
(維護期間可進行的無工資小修或差旅費)
x x x
Consumables included
(包括耗材)
x x
No labour or travel expenses for minor repairs between maintenance intervals (outside normal service hours)
(維護間隔期間(正常服務時間以外)的無工資小修或差旅費用)
x x
No labour or travel expenses for minor repairs between maintenance intervals (outside normal service hours, including weekends)
(維護間隔(正常服務時間之外,包括周末)之間的無工資小修或差旅費用)
x
Wearing parts included
(包括易損零件)
x
Emergency operation < 24 hours in the event of a fault
(發生故障時24小時內的緊急運作)
x
Contractual modalities(合約方式)
Monthly, quarterly, annual or semi-annual maintenance possible
(可能每月、每季度、每年或每半年進行維護)
x x x
Minimum contract period
(最短合約)
1 year 1 year 2 years

Our service for you:(我們為您提供的服務:)

  • Guarantee of maximum operational safety
  • 保證最大的操作安全。
  • Professional pump and system inspection
  • 專業的泵浦和系統檢查。
  • Maintenance and repair work
  • 維護和修理工作。
  • Individual maintenance solutions on a fixed-price basis
  • 固定價格的個人化維護解決方案。
  • Documentation of all maintenance work in checklists
  • 清單紀錄所有維護工作。
  • Indication of the current inspection status
  • 指示當前檢查狀態。
  • Proactive 24/7 comprehensive service
  • 主動的24/7全方位服務。

Wilo-Assistent App(威樂助手app)

Use the Wilo-Assistant App and let us support you with the maintenance of your system.

使用威樂助手app,讓我們支援您及維護您的系統。

Read more about the Wilo-Assistent App

Create your own tailor-made service! (創造你的專屬服務)

Wilo service packages offer you a high degree of flexibility and allow you to combine individual services together and thereby adapt the scope of the services to your individual needs. This way, you can not only achieve financial security, but also operational reliability. Installation checks, commissioning and maintenance – all part of your comprehensive Wilo service package. You will receive competent and professional advice from our service colleagues and get exactly the customised service offer you need for your specific product. We offer predefined service packages in three sizes to make it easier for you to combine the individual services.

威樂服務包為您提供高度的靈活性,並允許您將各種服務項目組合在一起,從而使服務範圍能夠貼近您的個人化需求。這樣,您不僅可實現財務安全,還可實現營運可靠性。安裝檢查,試車維護-所有這些都是威樂綜合服務包的一部分。您將從我們服務同事那裏獲得稱職和專業的建議,並為您的特定產品提供精準的訂製服務。我們提供三種尺寸的預定服務包,使您可以更輕鬆地組合各項服務。

Simply choose the scope of services that fits your requirements.

只需選擇適合您要求的服務範圍。

If required you can also easily adapt the packages individually to your needs and expand them with additional service modules.

如果有必要,您還可以很自在地根據需要單獨調整服務包,並通過附加服務模組對其進行擴展。

Create your own tailor-made service!

Please feel free to contact us so that we can provide you with an individual maintenance offer.(請隨時與我們做聯繫,以便我們為您提供個人化的維護服務)

Our Wilo service technicians are on duty for you 8 hours a day, 5 days a week. No matter how things turn out: one call is all it takes to get support from our pump experts. They will help you quickly and professionally with direct coordination.

我們的威樂服務技術人員一天8小時、一週5天為您服務。無論結果如何:只需一通電話即可獲得我們泵浦專家的支援。他們將透過快速且專業地直接溝通來協助您解決問題。

T +886 2 2999 8676 (台灣威樂)
info.tw@wilo.com

Avaiable:(可用)

Mon–Fri 8:30 am – 5:30 pm(周一至周五 早上八點半-下午五點半,例假日及國定假日休息。)