Repair(維修)

Rapid assistance guaranteed.

保證快速救援。

Malfunctions are annoying. What if the pump fails or displays an error message? What support can Wilo provide? With our customer-oriented corporate approach, it is important to us that problems with your Wilo pump are solved reliably and sustainably. Our repair service will help you in an uncomplicated and conscientious way, irrespective of whether you need a repair on site or in-house at Wilo.

故障很惱人。如果泵浦出現故障或顯示錯誤訊息怎辦?威樂可以提供那些支援?通過我們以客戶為導向的企業方法，可靠且可持續性地解決您的威樂泵浦問題對我們來說至關重要。我們的維修服務將以簡單而認真的方式為您提供協助，無論您是需要現場維修還是威樂廠內維修。

Reliable and sustainable – that is our aspiration.

可靠及永續性-這是我們的願望。

The repair of failed pumps, however, must not only be reliable and sustainable, but also simple and fast. It is annoying enough when a pump fails, so for us it is clear: we minimise the effort our customers have to make.

然而，故障泵浦的維修不僅要可靠和永續性，而且要簡單且快速。當泵浦出現故障時，這已是個頭痛惱人的事，所以對我們來說很清楚:我們盡量地減少了客戶必須花費的精力。

Our Wilo service technicians are familiar with all pumps and can therefore respond quickly and specifically, with each work step documented in a service report.

我們的威樂服務技術人員熟悉所有泵浦，因此可以快速而具體地做出回應，並在服務報告中記錄每個工作步驟。

Our Wilo service technicians draw on their competence and experience while consultating with the customer on site to decide whether the pump can actually be repaired on site or has to be sent in for a factory repair. The Wilo repair service also provides spare parts or a replacement pump to restore the operational reliability of the system as quickly as possible.

我們的的威樂服務技術人員利用它們的能力和經驗在現場與客戶協商，已確定泵浦能否實際在現場進行維修或必須送回廠內作業。威樂維修服務還提供備品或備機，以盡快恢復系統的運作穩定性。