Atmos GIGA-B 125/240-132/2-S1
| Hydraulic data | |
|---|---|
| Minimum efficiency index (MEI) | ≥0.4 |
| Min. fluid temperature Tmin | -20 °C |
| Max. fluid temperature Tmax | 140 °C |
| Max. ambient temperature Tmax | 40 °C |
| Maximum operating pressure PN | 16 bar |
| Note on dimensioning | 16 bar to 120 °C, 13 bar to 140 °C |
| Motor data | |
|---|---|
| Mains connection | 3~400 V, 50 Hz |
| Number of poles | 2 |
| Voltage tolerance | ±10 % |
| Motor efficiency class | IE4 |
| Rated power P2 | 132 kW |
| Rated current IN | 222 A |
| Rated speed n | 2900 1/min |
| Power factor cos φ100 | 0.89 |
| Motor efficiency 50% ηM 50% | 96 % |
| Motor efficiency 75% ηM 75% | 96.4 % |
| Motor efficiency 100% ηM 100% | 96.3 % |
| Insulation class | F |
| Protection class motor | IP55 |
| Motor protection | PTC integrated |
| Materials | |
|---|---|
| Pump housing | 5.1301/EN-GJL-250 KTL-coated |
| Impeller | Grey cast iron EN-GJL-200 |
| Shaft | Stainless steel |
| Mechanical seal | Q1Q1X4GG |
| Lantern | Grey cast iron |
| Installation dimensions | |
|---|---|
| Pipe connection on the suction side DNs | DN 150 |
| Pipe connection on the discharge side DNd | DN 125 |
Atmos GIGA-B 125/240-132/2-S1
∆: Connection diagram delta connection
Y: Connection diagram star connection
Motor protection switch required on-site. Check the direction of rotation! To change the direction of rotation, exchange any two phases.
| P2≤ 3 kW | 3~400 V Y |
| 3~230 V ∆ | |
| P2≥ 4 kW | 3~690 V Y |
| 3~400 V ∆ |
After removing the bridges, Y-∆ start is possible.
| Product data | |
|---|---|
| Brand | Wilo |
| Product description | Atmos GIGA-B 125/240-132/2-S1 |
| Article number | 2227551 |
| EAN number | 4062679316307 |
| Colour | Green |
| Minimum order quantity | 1 |
| Date of sales availability | 2023-07-01 |
| Packaging | |
|---|---|
| Packaging type | One-way pallet |
| Packaging property | Transport packaging |
| Pieces per pallet | 1 |
| Number per layer | 1 |
| Dimension, weight | |
|---|---|
| Length with packaging | 1600 mm |
| Length L | 1438 mm |
| Height with packaging | 1200 mm |
| Height H | 865 mm |
| Width with packaging | 800 mm |
| Width W | 660 mm |
| Gross weight, approx. m | 1162 kg |
| Net weight, approx. m | 1106 kg |
Single-stage glanded centrifugal pump in monobloc design for installation on a base including foot on the pump housing.
Low-oscillation and low-noise monobloc design with lantern and rigidly connected standard motor.
With force-flushed, bidirectional bellows mechanical seal (from 37 kW/4-pole, optionally available with a cartridge mechanical seal in back pull-out design for mechanical seal replacement without dismantling the motor) and cavitation-reducing impeller.
Flange with R 1/8 pressure measuring connections. All grey cast iron components are cataphoretic-coated.
Pumps with motors ≥ 5.5 kW are equipped as standard with a PTC thermistor sensor for motor protection.
The motor terminal box ≤ 7.5 kW can be made of metal or plastic. If a metal terminal box is absolutely necessary, please order the appropriate special variant. The motor terminal boxes > 7.5 kW are always made of metal.
- Mechanical seal S1 recommended for water-glycol mixtures with glycol proportions up to max. 50 % by volume and a fluid temperature of -20 °C up to max. +90 °C ... +110 °C and also if there is oil in the water-glycol mixture.
| Operating Data | |
|---|---|
| Min. fluid temperature Tmin | -20 °C |
| Max. fluid temperature Tmax | 140 °C |
| Min. ambient temperature Tmin | 0 °C |
| Max. ambient temperature Tmax | 40 °C |
| Maximum operating pressure PN | 16 bar |
| Note on dimensioning | 16 bar to 120 °C, 13 bar to 140 °C |
| Minimum efficiency index (MEI) | ≥0.4 |
| Motor data | |
|---|---|
| Motor efficiency class | IE4 |
| Mains connection | 3~400 V, 50 Hz |
| Voltage tolerance | ±10 % |
| Rated power P2 | 132000 W |
| Rated speed n | 2900 1/min |
| Rated current IN | 222 A |
| Power factor cos φ100 | 0.89 |
| Motor efficiency 50% ηM 50% | 96 % |
| Motor efficiency 75% ηM 75% | 96.4 % |
| Motor efficiency 100% ηM 100% | 96.3 % |
| Insulation class | F |
| Protection class | IP55 |
| Materials | |
|---|---|
| Pump housing | 5.1301/EN-GJL-250 KTL-coated |
| Impeller | Grey cast iron |
| Shaft | Stainless steel |
| Shaft seal | Q1Q1X4GG |
| Lantern | Grey cast iron |
| Installation dimensions | |
|---|---|
| Pipe connection on the suction side DNs | DN 150 |
| Pipe connection on the discharge side DNd | DN 125 |
| Ordering information | |
|---|---|
| Brand | Wilo |
| Product description | Atmos GIGA-B 125/240-132/2-S1 |
| Net weight, approx. m | 1106 kg |
| Article number | 2227551 |
Installation and operating instructions
Wilo-Atmos GIGA-I/-D/-B
| Article Number | 2230372 |
| Edition | 2023-06 |
| Number of pages | 148 |
| Language | de, en, fr, nl |
PDF (7 MB)Group Statement
Group Statement REACH
| Edition | 2021-05 |
| Number of pages | 5 |
| Language | language neutral |
PDF (327 KB)Wall fixation/installation on a base (2) | ||
Supporting blocks for installation on a base of monobloc pumps. Comprised of several supporting blocks (number dependent on the pump type), intended for the screwed connection with the screw-on bases or feet of the pump/motor. The supporting blocks ensure secure fastening of the pump to the foundation. Various sets are available for the pump and motor. Furthermore, they equalise the difference in height between the pump and the motor, if the pump housing is bigger than the axle height of the motor or vice-versa. This prevents turbulent running of the pump and possible premature wear of the mechanical seal. The set does not contain any fixation material. Scope of delivery
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Supporting blocks for installation on a base of monobloc pumps. Comprised of several supporting blocks (number dependent on the pump type), intended for the screwed connection with the screw-on bases or feet of the pump/motor. The supporting blocks ensure secure fastening of the pump to the foundation. Various sets are available for the pump and motor. Furthermore, they equalise the difference in height between the pump and the motor, if the pump housing is bigger than the axle height of the motor or vice-versa. This prevents turbulent running of the pump and possible premature wear of the mechanical seal. The set does not contain any fixation material. Scope of delivery
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Pump control (19) | |||
18.5 Kw Inverter | 2816036 | ||
30 Kw Inverter | 2816039 | ||
7.5 Kw Inverter | 2816047 | ||
3 Kw Inverter | 2816055 | ||
1.5 Kw Inverter | 2816056 | ||
2.2 Kw Inverter | 2816057 | ||
4 Kw Inverter | 2816058 | ||
5.5 Kw Inverter | 2816059 | ||
11 Kw Inverter | 2816060 | ||
15 Kw Inverter | 2816061 | ||
22 Kw Inverter | 2816062 | ||
37 Kw Inverter | 2816063 | ||
45 Kw Inverter | 2816064 | ||
55 Kw Inverter | 2816065 | ||
75 Kw Inverter | 2816066 | ||
90 Kw Inverter | 2816067 | ||
A stand-alone frequency converter for fixed-speed pumps that are operated in variable applications, especially for heating, air conditioning and pressure boosting. Special features/product advantages
Options
Scope of delivery
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Pump control/accessories (30) | |||
Dualband-Rundstrahlantenne mit FME-Buchse zur Montage am Schaltschrank. Zubehör für die Schaltgeräte Control SC.../SCe.../CC.../CCe... in Verbindung mit GSM/GPRS-Modul. | |||
D-network tri-band antenna 10 m cable | 2533863 | ||
Triband-Rundstrahlantenne mit Montagebügel und FME-Buchse zur Montage am Schaltschrank. Zubehör für die Schaltgeräte Control SC.../SCe.../CC.../CCe... in Verbindung mit GSM/GPRS-Modul. | |||
D-network tri-band antenna 15 m cable | 2533864 | ||
Triband-Rundstrahlantenne mit Montagebügel und FME-Buchse zur Montage am Schaltschrank. Zubehör für die Schaltgeräte Control SC.../SCe.../CC.../CCe... in Verbindung mit GSM/GPRS-Modul. | |||
Koaxialer Steckverbinder SMA-Stecker auf FME-Stecker in kompakten Bauform mit Schraubverschluss. Einsetzbar bis 2 GHz, der Wellenwiderstand beträgt 50 Ω. | |||
The BMS base module is required as a connection element with the CPU when using the options of signalling modules or control modules. Can be used in conjunction with switchgears of the CC/CCe-HVAC system or the CC/CCe-HVAC Booster system. Each CC/CCe switchgear requires only one base module. Order in connection with switchgear required, not for retroactive installation. Version: Series module in a plastic housing with LEDs to display the state of the inputs and outputs, fixation on a 35 mm DIN rail. Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series and CC/CCe booster for communication in BACnet networks. The BACnet IP communications module is an extension for integrating a CC/CCe system as a slave in an already existing BACnet building automation system. The connection of the BACnet MS/TP module to the RS485 bus proceeds via Twisted-Pair cabling/wiring. BACnet (Building Automation and Control Networks) ensures interoperability between devices from different manufacturers. Certain parameters can be written and read via BACnet MS/TP, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. Version Insulating housing for switch cabinet installation, with interface connection and diagnosis LEDs, fixation on 35 mm DIN rail. Retroactive installation of the BACnet IMS/TP communications module in the switchgear is possible. The installation must be performed by Wilo Customer Service, as a software update of the CC/CCe system is also required. Scope of delivery
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Additional module for equipping the switchgear series Wilo-CC/CCe-HVAC system and CC/CCe booster for communication in BACnet networks. The BACnet IP communications module is an extension for integrating a CC/CCe system as a slave in an already existing BACnet building automation system. The connection of the BACnet IP module is via the RJ45 interface. BACnet (Building Automation and Control Networks) ensures interoperability between devices from different manufacturers. Certain parameters can be written and read via BACnet IP, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. Version Insulating housing for switch cabinet installation, with interface connection 2xRJ45 and diagnosis LEDs, fixation on 35 mm DIN rail. Retroactive installation of the BACnet IP communications module in the switchgear is possible. The installation must be performed by Wilo Customer Service, as a software update of the CC/CCe system is also required. Scope of delivery
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Interface expansion of the CC/CCe-HVAC or CC/CCe Booster system. Version Plug-in cartridge for installation in the CPU for connecting the CCe switchgear to communication systems (GSM, Modbus, Webserver, LON, etc.), if no frequency converter is installed. Retroactive installation of the CC communications module in the switchgear is possible. The installation must be performed by Wilo Customer Service. Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC switchgear series and the CC/CCe booster system. For selection and communication in GSM wireless telephone networks. The GSM module represents an extension of the CC system for the transfer of status and fault signals of a CC/CCe system via SMS (Short Message Service). Up to 4 recipients can be set up and prioritised who are to receive a fault signal via SMS in the event of a system failure. The settings with respect to the SMS functions can be made directly on the display of the CC/CCe system. Version Insulant housing for switch cabinet installation, fastening by means of the accessory kit supplied (adapter plate). An SIM card and an antenna are required for the operation of the modem which are not included in the scope of delivery. Antennas with various cable lengths of 2.5 m, 10 m and 15 m are available as additional accessories. SIM cards are to be provided on-site (available from various mobile telephone providers). Retroactive installation of the GSM module is possible. The installation must be performed by Wilo Customer Service, as a software update of the CC/CCe system is also required. Scope of delivery
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Additional module for equipping the switchgear series Wilo-SC/SCe-HVAC, SC/SCe-Booster and SC-L for dialling into and communicating in GSM mobile phone networks. The GSM module represents an extension of the SC/SCe system for the transfer of status and fault signals of a SC/SCe system via SMS (Short Message Service). Up to 2 recipients can be set up and prioritised who are to receive a fault signal via SMS in the event of a system failure. The settings with respect to the SMS functions can be made directly on the display of the SC/SCe system. Version: Insulant housing for installation in a switch cabinet, fixation by means of the supplied accessories kit (adapter plate). A SIM card and an antenna are required for the operation of the modem which are not included in the scope of delivery. Antennas with various cable lengths of 2.5 m, 10 m, 15 m are available as additional accessories. SIM cards are available from various mobile telephone providers. The module is installed in the switchgear by the manufacturer when the order for the system is received. Retroactive installation of the communication module is possible. The installation must be performed by customer service, as a software update of the SC/SCe system is also required. Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series and CC/CCe booster for communication in LON networks. The LON communications module represents an extension to the integration of a CC/CCe system as a participant in the already existing LON building management system. The connection of the LON module is through the LON connector. Certain parameters can be written and read via LON, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. Version Insulating housing for switch cabinet installation, with interface connection and diagnosis LEDs, fixation on 35 mm DIN rail. Retroactive installation of the LON communications module in the switchgear is possible. The installation must be performed by Wilo Customer Service, as a software update of the CC/CCe system is also required. Scope of delivery
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The SC-OPTION LON communications module represents an extension to the integration of an SC/SCe system as a participant in the already existing LON building management system. Certain parameters can be written and read via LON, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. The module is installed in the switchgear by the manufacturer when the order for the system is received. Retroactive installation of the LON module in the switchgear is possible. Installation by Wilo Customer Service is recommended. Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series and CC/CCe booster for communication in Modbus RTU networks. The Modbus RTU communications module represents an extension to the integration of a CC/CCe system as Modbus Slave in an already existing bus system of the building management system. The connection is made via an RS485 interface. The settings with respect to the interface configuration can be made on the display of the CC/CCe system. Certain parameters can be written and read via Modbus, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. Version Insulating housing for switch cabinet installation, with interface connection and diagnosis LEDs, fixation on 35 mm DIN rail. Retroactive installation of the Modbus RTU communications module in the switchgear is possible. The installation must be performed by Wilo Customer Service, as a software update of the CC/CCe system is also required. Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series and CC/CCe booster for communication in Profibus DP networks. The Profibus DP communications module represents an extension to the integration of a CC/CCe system in an already existing Profibus network. The connection of the Profibus module takes place via corresponding Profibus plugs (not included in the scope of delivery). Certain parameters can be written and read via Profibus, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. Version Insulating housing for switch cabinet installation, with interface connection and diagnosis LEDs, fixation on 35 mm DIN rail. Retroactive installation of the Profibus DP communications module in the switchgear is possible. The installation must be performed by Wilo Customer Service, as a software update of the CC/CCe system is also required. Scope of delivery
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Connection cable for connecting up to 4 control modules with the GLT base module. Can be used in conjunction with switchgears of the CC/CCe-HVAC system. The number of connection cables required for control modules/signalling modules per CC(CCe switchgear is always 1. | |||
Connection cable for connecting up to 4 control modules with the GLT base module. Can be used in conjunction with switchgears of the CC/CCe-HVAC system. The number of connection cables required for control modules/signalling modules per CC(CCe switchgear is always 1. | |||
Additional module for the equipment of the Wilo-CC/CCe/SC/SCe-HVAC system switchgear series and for the CC/CCe/SC/SCe Booster for signal selection (minimum value) of two to eight measurement points for index circuit evaluation. The DDG impulse selector outputs the signal with the smallest value (minimum value) from a minimum of 2 to a maximum of 8 input signals 0(4)-20 mA. If several sensors are used on-site, then the most minimal of the values can be determined with the aid of the DDG impulse selector. Version Impulse selector for installation in a switch cabinet, channel selection with DIP switches accessible from the front, LED operation and output signal, galvanic separation between measurement signal and supply voltage, fixation on 35 mm DIN rail. Retroactive installation of the DDD impulse selector in the switchgear is possible. Installation by Wilo Customer Service is recommended. Scope of delivery
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Temperature sensor for equipping the Wilo-VR/CC/CCe/Sc/SCe system switchgear series when using the temperature-dependent control modes. The housing should not be exposed to direct sunlight. Version Insulant housing made of fibreglass-reinforced polycarbonate, greyish similar to RAL 7035. Fixation with two to four screws of 4 mm (not included in the scope of delivery). Scope of delivery
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Output filter for Wilo-EFC | |||
Output filter for Wilo-EFC | |||
Output filter for Wilo-EFC | |||
Output filter for Wilo-EFC | |||
Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series for outputting individual operation and fault signals via potential-free relay contacts (changeover contacts) such as:
in conjunction with the base module GLT and the connection cable signalling modules. Version: Relay module with operating status LED's, secured on 35 mm DIN rail Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series for outputting individual operation and fault signals via potential-free relay contacts (changeover contacts) such as:
in conjunction with the base module GLT and the connection cable signalling modules. The signalling module pump 3-6 can be used only in connection with signalling module 1-2. Version: Relay module with operating status LED's, secured on 35mm DIN rail Scope of delivery
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For connecting Wilo-Smart-SC/SCe-HVAC systems, Wilo-Smart-SC/SCe-Booster and Wilo-SiBoost Smart with BACnet-MSTP networks. The SC-OPTION BACnet MSTP communications module represents a software extension for the integration of an SC/SCe system as a slave in the already existing BACnet building management system. The connection of the BACnet MS/TP module to the RS485 bus proceeds via Twisted-Pair cabling/wiring. BACnet (Building Automation and Control Networks) ensures interoperability between devices from different manufacturers. Certain parameters can be written and read via BACnet MSTP, e.g. switchgear data, status and mode of the pumps, current actual value, setpoints, current speed of the pumps, recorded temperatures, operating hours, switching cycles, etc. The module is installed in the switchgear by the manufacturer when the order for the system is received. A retroactive activation of the "BACnet MSTP" function in the switchgear is possible. Execution by Wilo Customer Service is recommended. Scope of delivery
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For connecting Wilo-Smart-SC/SCe-HVAC systems, Wilo-Smart-SC/SCe booster with BACnet IP networks. The communication module SC-OPTION BACnet IP is a hardware extension and optionally a software extension to connect an SC/SCe system as a participant in an existing BACnet IP building automation. The connection of the BACnet IP module to the RS485 bus takes place via twisted-pair cabling. BACnet (Building Automation and Control Networks) IP ensures interoperability between devices from different manufacturers. With BACnet IP, different parameters can be read and written, e.g. switchgear data, pump status and modes, actual values, setpoints, the current speed of the pump, measured temperatures, operating hours, switching cycles, etc. The module is installed in the switchgear by the manufacturer when the order for the system is received. Only Wilo customer service can perform a subsequent activation and installation of the BACnet IP function in the switchgear. Scope of delivery
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Relay output module for outputting individual operation and fault signals for pumps 1 to 4, frequency converter and low water fault signal. Suitable for the use in connection with SC/SCe-HVAC system and SC/SCe booster. Scope of delivery
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additional module for the equipment of the Wilo-CC/CCe/SC/SCe system switchgear series and CC/CCe/SC/SCe-Booster for converting 2-10 V signals in 4-20 mA signals. The signal converter converts the 2-10 V input signal into a 4-20 mA output signal. If sensors with 2-10 V outputs are used on-site, then CC/CCe or SC/SCe systems can process this signal only in connection with the signal converter, as this converts the signal of the sensor into 4-20 mA. Version Impulse selector for switch cabinet installation in plastic housing, single-channel 3-way isolating amplifier, input, voltage, norm signal, output current norm signal, operating display. Input value = output value, e.g. input 0-10 V for output 0-20 mA or input 2-10 V for output 4-20 mA. Input, output and supply are galvanically isolated, 3-way isolator, LED run signal, secured on 35 mm DIN rail. A retroactive installation of the signal converter is possible. It is recommended to have installation carried out by the Wilo customer service. Scope of delivery
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series when using the temperature-dependent control modes. The temperature module for CC-HVAC systems with 4 – 6 pumps can be used only in connection with a temperature module for systems with 1 – 3 pumps. In CCe-HVAC systems this temperature module is suitable for 1 – 6 pumps. Version: Module to be arranged on a 35 mm DIN rail with four channels in order to detect temperature sensors which have to be provided by the customer (PT100/PT1000) in 2 or 3-wire technology.
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Additional module for equipping the Wilo-CC/CCe-HVAC system switchgear series when using the temperature-dependent control modes. An address modules is also supplied for complying with hardware-side addressing. Version: Module to be arranged on a 35 mm DIN rail with four channels in order to detect temperature sensors which have to be provided by the customer (PT100/PT1000) in 2 or 3-wire technology.
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Differential pressure detection (5) | |||
Signal transmitter with fixation elements for differential pressure-sensitive variable speed control. With 5 m connection cable for connection to the switchgear; larger distances should be extended on-site:
Notice: not applicable with VR-HVAC Scope of delivery
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Wilo-DDG 20 Signal Trans.(4-20mA)2G VP. | 2136456 | ||
Signal transmitter with fixation elements for differential pressure-sensitive variable speed control. With 5 m connection cable for connection to the switchgear; larger distances should be extended on-site:
Notice: not applicable with VR-HVAC Scope of delivery
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Wilo-DDG 40 Signal Trans.(4-20mA)2G VP. | 2136458 | ||
Signal transmitter with fixation elements for differential pressure-sensitive variable speed control. With 5 m connection cable for connection to the switchgear; larger distances should be extended on-site:
Notice: not applicable with VR-HVAC Scope of delivery
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Wilo-DDG 60 Signal Trans.(4-20mA)2G VP. | 2136460 | ||
Signal transmitter with fixation elements for differential pressure-sensitive variable speed control. With 5 m connection cable for connection to the switchgear; larger distances should be extended on-site:
Notice: not applicable with VR-HVAC Scope of delivery
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Signal transmitter with fixation elements for differential pressure-sensitive variable speed control. With 5 m connection cable for connection to the switchgear; larger distances should be extended on-site:
Notice: not applicable with VR-HVAC Scope of delivery
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Motor protection (2) | |||
PTC thermistor triggering relay for switch cabinet installation (1 device per motor required). The thermistor overload relays monitor motors which are equipped with PTC thermistor temperature sensors. The temperature sensors are installed in the windings of the motors and measure the heating up of the motor directly. This enables direct monitoring and evaluation of various operating conditions. A collective fault signal (SSM) is possible with corresponding wiring in the switch cabinet. | |||
With pumps of the K3 variant (available at additional charge), three thermistors/temperature sensors are installed in the windings of the motors and directly measure the motor heating. This allows direct control of the operating condition of the motor while simultaneously ensuring appropriate motor protection. | |||
With Wilo as your partner, you can not only be sure of choosing high-quality product solutions, but also of benefiting from a comprehensive, worry-free package of well thought-out services. We collaborate to develop a service concept tailored to your individual needs; with our expertise and personal consultancy, we make sure that the operation of your systems is as energy-efficient, reliable and economical as possible. All the while our competent Wilo service technicians are ready to assist you with fast, reliable and on-time support.
Recommended services | |||
 Wilo-Live Assistant | Wilo-Live Assistant Service | 2216415 | |
The Wilo-Live Assistant is a technical advisor at your side during pump service. By using the Wilo-Live Assistant, our expert advisers can support you in the boiler or equipment room via video transmission – live and in real time. You use your smartphone to show the installation set-up, while the Wilo expert follows everything on their screen. They can see the components as well as other details and can thus determine where the fault or breakdown originates. We prevent downtime and ensure operational reliability of your pumps and systems! The Wilo-Live Assistant includes:
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 Supervision | Supervision Glanded pumps | 2219321 | |
Wilo supports during the concept phase to ensure quality work and cost efficiency. Our competent and qualified Wilo Service will support you with recommendations and technical advice throughout the entire project. Supervision includes:
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 Commissioning | Commissioning Glanded pumps | 2219391 | |
For perfect functioning of the pump(s) / system(s), it is recommended to have the commissioning carried out by the works' own WILO SE Customer Service Department. Optimum setting and efficient operation of the system are ensured as a result. Commissioning is comprised of the following points:
The price for commissioning only applies to system(s) which have been installed in accordance with the installation and operating instructions and state-of-the-art technology. No costs for any materials which may be required are included. | |||
 Maintenance | Maintenance BASIC Glanded pumps | 2219531 | |
In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:
Scheduling and organisation is performed by WILO. Other individual maintenance offers are possible on request. | |||
Maintenance COMFORT Glanded pumps | 2219493 | ||
In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:
Scheduling and organisation is performed by WILO. Other individual maintenance offers are possible on request. | |||
Maintenance PREMIUM Glanded pumps | 2219546 | ||
In order to ensure and guarantee operational reliability of the pumps/systems, it is recommended to have regular and DIN-compliant inspections and maintenance carried out by the works' own WILO SE Customer Service Department. The tasks are carried out in accordance with DIN 31051 / DIN EN 13306. The tasks comprise the following points:
Scheduling and organisation is performed by WILO. Other individual maintenance offers are possible on request. | |||
More suitable services | |||
 Extended Warranty | Extended Warranty Glanded pumps | 2219590 | |
In combination of a new pump or system Wilo offers an extended warranty of up to five years in combination with commissioning and maintenance by the Wilo Service. Extended warranty includes:
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 Installation | Installation Glanded pumps | 2219356 | |
The Wilo service offers installation of our pumps or pumping systems. We offer an end-to-end process from gathering information on site to installing our product in the overall plant. An optimal installation set-up and the interaction of various individual factors lay the foundation for long-term operational safety. Installation includes:
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 System Optimisation | System Optimisation Glanded pumps | 2219251 | |
The Wilo Service offers proactive system optimisation by optimising settings and doing minor adjustments to ensure operational reliability. System Optimisation includes among others:
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 Energy Solutions | Energy Solutions Glanded pumps | 2219240 | |
Wilo Service offers a proactive support to point out possible energy savings. Our service creates an overview of all installed assets to show how the energy consumption of pumps or systems can be reduced. We offer targeted consultancy and analysis, including the involvement of subsidies as well as comprehensive support around the changeover to high-efficiency technologies. Wilo-Energy solution includes:
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 Repair | Repair Glanded pumps | 2219610 | |
Wilo Service draws on their competence and experience while consulting on site to decide whether the pump can actually be repaired on site or has to be sent in for a factory repair. Wilo also provides spare parts or a replacement pump to restore the operational reliability of the system. Repair includes:
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