Order Management

How You’ll Make an Impact

As a Senior Executive – Water, you will be responsible for managing the techno-commercial aspects of orders and ensuring smooth execution from order punching to billing and payment documentation. You will coordinate with engineering, manufacturing, inspection, customers, and sales teams to ensure timely approvals, project progress, and effective customer support.

Key Responsibilities

  • Conduct techno-commercial review and detailed punching of orders.
  • Raise purchase requisitions and coordinate for order-related requirements.
  • Coordinate engineering document submission and obtain timely customer approvals.
  • Expedite manufacturing and inspection activities to ensure timely order execution.
  • Coordinate inspection clearance and support dispatch readiness.
  • Ensure timely billing and submission of required payment documents.
  • Manage customer correspondence related to delays, approvals, and order status.
  • Support resolution of customer complaints and provide coordination support to the Sales team.

What You’ll Bring

Professional Competencies & Technical Expertise

  • 3–6 years of experience in order management, project coordination, or techno-commercial operations, preferably in the Water/Pump industry.
  • Good understanding of order processing, engineering documentation, manufacturing, and inspection processes.
  • Strong coordination skills with customers and cross-functional teams.
  • Good communication, customer-handling, and problem-solving skills.
  • Working knowledge of SAP and MS Office.
  • Ability to manage multiple orders, follow-ups, and timelines effectively.
  • Customer-focused approach with attention to detail and timely execution.

Email your resume on hr.in@wilo.com