How You’ll Make an Impact

As a Service Engineer, you will be responsible for ensuring timely and effective service support to customers, dealers, and Authorized Service Centres. You will provide technical assistance, troubleshoot pump-related issues, coordinate service activities, and ensure high customer satisfaction through quality and responsive service delivery.

Key Responsibilities

• Provide technical support, troubleshooting, and maintenance for pump systems.
• Handle customer complaints and ensure timely resolution through WSPs/ASCs.
• Provide hands-on training to service personnel and ASCs.
• Review service reports and maintain accurate complaint records.
• Conduct energy audits and support AMC order generation.
• Plan and execute proactive service activities to achieve service targets.
• Build strong customer relationships through effective service delivery.

What You’ll Bring

Professional Competencies & Technical Expertise

• 4–5 years of experience in service engineering, preferably in the pump industry.
• Strong knowledge of pumps, maintenance, troubleshooting, and service operations.
• Good customer-handling, communication, and problem-solving skills.
• Experience in dealer/ASC coordination and technical training.
• Proactive, customer-focused approach with willingness to travel