WILO takes the protection of your personal data very seriously, and takes account of protecting your privacy during processing in our IT systems. When you visit our website, we possibly ask for, amongst other things, personal data in accordance with statutory provisions that are applicable within the EU or are in accordance with the German Federal Data Protection Act.
2. Use of the website
You can use almost all of our website without us asking for you to give your personal data. We only become aware of the name of your Internet service providers, the website from which you navigated to ours and the individual pages that you visit on our website. A few offerings and services that you can find on our site require personal data to be provided in order for them to be used (e.g. for processing inquiries). The details are defined in points 3 and 4.
3. Collection and processing of personal data
When you visit our website, you are asked at various points to provide personal data. Personal data is information that is used in order to establish your identity. This includes information such as name, address, postal address, telephone number. Information that is not directly related to the actual identity, e.g. the number of users of a website, does not fall within this definition. We only collect, process or use personal data if you provide us with this information voluntarily. We use the information we collect for the purposes of technical administration of our website as well as for customer management, and only to the extent required in each case. As a matter of course our employees are obliged to maintain confidentiality in accordance with Article 5 of the German Federal Data Protection Act (BDSG).
4. Passing on personal data to third parties
We only store and use the data provided to us for in-house use. We neither sell this data, nor do we communicate it to third parties. The situation is different if we are obliged to publish and transmit the data for legal reasons or as the result of a court judgment. Data is only passed on to service and business partners for the purposes of processing inquiries. In such cases, the extent of data transferred is reduced to the necessary minimum. Furthermore, these service providers are bound by the German Federal Data Protection Act (BDSG).
5. Data protection officer
Please contact our data protection officer if you have any further questions about the topic of data protection at WILO.
Data protection officers
TERMS AND CONDITIONS OF USE
6. Cookies and IP addresses
7. Google Analytics
8. Links and references
Our offering contains links to the websites of third parties; we do not have any influence over third-party content. Therefore, we cannot accept any liability for this external content. The organisation offering or operating the linked pages in question is responsible for the content of these pages. The linked pages were checked for potential legal infringements at the time when the link was created. At that time, no illegal content could be detected. However, it is not reasonable to expect permanent monitoring of the content of the linked pages to be conducted without any clear indications of a legal violation. In the event that legal violations are detected, such links will be removed immediately. Please note that WILO is not responsible for data protection of these links.
WILO uses technical and organisational security measures in order to protect your data that we manage against random or deliberate manipulation, loss, destruction or access by unauthorised persons. Our security measures are improved continuously in accordance with technological developments. Please contact our data protection officer if you have any questions about the processing of your personal data.